Blog Post

Apex HCM Latest Net Promoter Score (NPS) Puts It At The Top Of HCM Software Companies

Roswell, GA. (Nov 15, 2022) – Apex HCM, a leader in Human Capital Management Technology, has announced a 44% increase in its Net Promoter Score (NPS) to 39, a remarkably high score in the industry. NPS is the gold standard of customer experience metrics. It measures the loyalty of customers by asking them, on a scale of 1-10, how likely they are to recommend a product or service to others. A score of 39 reveals that Apex customers are considered “promoters” of the software and are loyal and enthusiastic customers.