Apex HCM Blog

5 Top Types of Payroll Fraud

Payroll Fraud

Clinical laboratory giant Quest Diagnostics learned  the hard way when a criminally shrewd manager  swiped $1.2 million from the company via bogus expense invoices. A Delaware school district took a $150,000 hit when its finance director padded his own paycheck for eight years. And a Washington, DC postal worker netted himself $40,000 in unearned wages by fabricating a claim that … Continued

National Payroll Week Celebrates Those Who Keep America Working

National Payroll Week

Once upon a time, a company payroll department’s one and only function was to make sure that all employees were paid correctly and on time – and with good reason. A recent survey by the American Payroll Association (APA) revealed that 66 percent of Americans would experience financial difficulty if their paychecks were delayed by just one week. But while … Continued

Payroll Software in the Gig Economy – Three Things You Need to Know

Gig Economy Payroll Software

Are the days of the conventional office dweller numbered? According to a recent NPR/Marist poll, maybe so. Researchers found that one in five jobs in the US today is held by a worker under contract rather than salaried employee. While many of these contract gigs supplement a worker’s primary income, further research by the McKinsey Global Institute shows that 44 … Continued

When Disaster Strikes – Three Top Reasons a Contingency Plan is Critical

Payroll Contingency Plans

Prolific inventor, political humorist and founding father Benjamin Franklin said it best: “By failing to prepare, you are preparing to fail.” If your payroll or human resources firm lacks a contingency plan that guarantees  continuity or quick recovery in a catastrophic event, then you, too, are setting your business and potentially your clients up for failure. Consider these statistics:   … Continued

Not Your Father’s Users’ Conference

Apex Align 2018

One key to success, business or personal, is listening. Listen to what your wife tells you for sure. Also, listen to your kids, your employees and your clients. Within all that feedback you will figure out what needs to be done. Next month, Sept 21-22, Apex hosts our annual users’ conference. Before constructing this year’s event we did a lot … Continued

Competitive Intelligence Can Drive Service Bureau Success

Competitive Intelligence

“In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge.” So says Ikujiro Nonaka, the Japanese organizational theorist and Professor Emeritus at the Graduate School of International Corporate Strategy of the Hitotsubashi University. Arguably, the most important bit of knowledge that your payroll or human resources service bureau can use is … Continued

4 Ways to Cash In on the $41.6 Billion Global Payroll and HR Market

Payroll and HR Market

The global payroll and human resources market value hit $17.2 billion in 2016 and is expected to rise to $41.6 billion by 2026, according to a recently released report by Transparency Market Research, a global market research, analysis and intelligence firm. During this time 80 percent of enterprises plan to purchase or upgrade their talent management solutions. Those figures reflect … Continued

Observations from the Apex HCM Selling Skills Summit

Apex HCM Selling Skills

Last week Apex held a first time event, the Selling Skills Summit, S3 for short.  I enjoyed the opportunity to spend two days with nearly 70 Apex clients.  Our clients found S3 to be of tremendous value toward improving their sales effectiveness.  I similarly found S3 to be an insightful networking and feedback event.  Specially, I gained greater insight to … Continued

5 Proven Ways to Incentivize Your Payroll Service Sales Team

Payroll Service Sales Team

Bet you didn’t know this: The word “incentive” is derived from a Latin music term that means “setting the tune.” When it comes to incentivizing employees to do their best, how does your payroll service bureau set a success-driving tune? Compiled from the best practices of top-selling companies, here are five proven practices for motivating your sales team.   Set … Continued

Keys to Sales Success in the Payroll Industry

For twenty years I have owned payroll service bureaus and operated payroll software.  While success in payroll certainly requires keeping up the ever changing rules, regulations, and technology, the one constant to success is closing new sales.  Successfully growing a payroll business requires selling and closing new clients.  What I’ve learned over the years is that sales success requires sales … Continued